Contact Us

Get in touch with J & S TIES COLLECTIONS. Multiple ways to reach us!

Get In Touch

We're here to help you find the perfect products. Choose your preferred way to contact us - we're just a click away!

WhatsApp

Fast responses, product inquiries, orders

+233 598 010 501 +233 538 958 181

Phone Call

Call us directly for immediate assistance

+233 598 010 501 +233 538 958 181

Text Message

Send us a quick text for simple queries

+233 598 010 501 +233 538 958 181

Our Location

Accra-Dansoman, Ghana

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Business Hours

When you can reach us

Store Hours

Monday - Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed

Customer Support

Phone & WhatsApp Mon-Sat, 9AM-6PM
Text Messages 24/7
Response Time Within 2 hours

Frequently Asked Questions

Find answers to common questions about our products and services

How long does delivery take?

Standard delivery takes 1-2 business days within Accra. For other regions, delivery may take 3-5 business days.

What is your return policy?

We do not offer return policy! Personalized items cannot be returned unless there is a manufacturing defect.

How can I track my order?

Once your order is shipped, you will receive a tracking number via SMS. You can use this to track your package on the delivery app (UBER, YANGO, BOLT).

Do you offer wholesale prices?

Yes, we offer wholesale pricing for bulk orders. Please contact us directly via WhatsApp or phone call to discuss wholesale options.